These Terms and Conditions constitute a legally binding agreement between you and pk24 governing your access to and use of the pk24 platform, including all betting, casino, and account services. Please read them carefully before registering or using any pk24 service.
By accessing, registering on, or using any part of the pk24 platform available at pk24.bio (hereinafter "pk24", "the Platform", "we", "us", or "our"), you ("the User", "you", or "your") unconditionally agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional rules, guidelines, or policies published on the Platform from time to time. These Terms constitute a binding legal agreement.
If you do not agree with any part of these Terms, you must immediately cease using the pk24 Platform and must not register an account. Continued use of the Platform following notification of any amendment to these Terms constitutes your acceptance of the revised Terms.
To register and use the pk24 Platform, you must satisfy all of the following eligibility criteria:
You are solely responsible for determining whether your access to and use of the pk24 Platform complies with all laws, regulations, and restrictions applicable to you in your jurisdiction. pk24 makes no warranty or representation regarding the legality of its services in any specific jurisdiction.
3.1 Single Account Policy. Each individual may maintain only one registered account on the pk24 Platform. The creation of duplicate accounts — whether under the same identity or different identities — is strictly prohibited. pk24 reserves the right to close all duplicate accounts and forfeit associated balances upon discovery.
3.2 Accurate Information. You must provide accurate, current, and complete information during registration and must update such information promptly if it changes. Providing false, misleading, or fraudulent information during registration or at any subsequent point constitutes a material breach of these Terms.
3.3 Identity Verification (KYC). pk24 is required to verify the identity of its users as a condition of platform operation. You may be required to provide government-issued identity documentation — including but not limited to a valid CNIC (Computerised National Identity Card) or passport — along with proof of address and, where applicable, proof of payment method ownership. Failure to complete identity verification within a reasonable timeframe may result in the suspension of withdrawal privileges or account closure.
3.4 Account Security. You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. pk24 will not be liable for any loss arising from unauthorised account access resulting from your failure to safeguard your credentials. You must notify pk24 immediately at [email protected] if you believe your account has been compromised.
3.5 No Account Transfer. Your pk24 account is personal to you and may not be transferred, sold, or assigned to any other person under any circumstances.
4.1 Accepted Payment Methods. pk24 accepts deposits and processes withdrawals via JazzCash, Easypaisa, bank transfer (HBL, UBL, Meezan Bank, Bank Alfalah), USDT TRC20, Skrill, and Neteller. Accepted payment methods may vary from time to time and are subject to change without prior notice.
4.2 Currency. The functional currency of pk24 accounts is Pakistani Rupees (PKR). Amounts deposited in other currencies or crypto assets will be converted to PKR at the applicable rate determined by pk24 at the time of transaction.
4.3 Minimum Deposit. Minimum deposit amounts are displayed in the pk24 Cashier section and are subject to change. pk24 reserves the right to apply transaction limits.
4.4 Withdrawal Conditions. Withdrawals will only be processed to payment methods previously used to deposit into your account, or to a verified payment method in your own name following identity verification. pk24 reserves the right to request additional verification documentation before processing any withdrawal. Withdrawals may take between 1 hour and 5 business days depending on the method.
4.5 No Third-Party Payments. You must only use payment methods that are registered in your own name. Any payment received from a third-party source will be reversed and any associated account activity may be subject to review.
4.6 Dormant Accounts. An account with no login activity for 12 consecutive months may be classified as dormant. pk24 reserves the right to apply an administrative fee to dormant accounts in accordance with the applicable fee schedule displayed in the Cashier section.
5.1 All sports bets placed on the pk24 Platform are subject to the specific sport and market rules published in the Sports section of the platform. You are responsible for familiarising yourself with these rules before placing any bet.
5.2 Casino games available on pk24 are operated under the rules published by the respective game provider. pk24 does not alter RTP settings or game outcomes. All RNG outcomes are determined by independently certified random number generation systems.
5.3 pk24 reserves the right to void any bet or casino round if: (a) a technical error occurs that affects the integrity of the result; (b) the bet was placed in error due to an incorrectly published price or market; or (c) there is reasonable evidence that the event outcome was known to the user at the time of placing the bet. Voided bets will result in the stake being returned to the user's pk24 account balance.
5.4 pk24 reserves the right to limit stake amounts or restrict market access for any individual user without being required to provide a reason, in accordance with standard industry risk management practices.
6.1 pk24 may from time to time offer bonuses, free bets, free spins, cashback rewards, or other promotional incentives. All such offers are subject to specific terms published at the time of offer, including wagering requirements, minimum odds, eligible games, and expiry dates.
6.2 Bonuses are intended for genuine recreational players. pk24 reserves the right to cancel any bonus and recover any associated winnings if it determines that a user has registered or used the Platform primarily to exploit promotional offers (commonly referred to as "bonus abuse").
6.3 Only one account per household, device, IP address, or payment method may claim a welcome or first-deposit bonus, unless pk24 explicitly states otherwise in the promotional terms.
The following conduct is strictly prohibited on the pk24 Platform. Breach of any prohibition in this Section may result in immediate account suspension, permanent closure, and forfeiture of balance:
All content published on the pk24 Platform — including but not limited to text, graphics, logos, software, game interfaces, and data — is the property of pk24 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal recreational purposes only. You may not reproduce, distribute, modify, or create derivative works from any pk24 content without prior written authorisation.
9.1 pk24 provides the Platform on an "as is" and "as available" basis. While pk24 endeavours to maintain continuous service availability, we do not guarantee uninterrupted access and accept no liability for service interruptions caused by technical failures, maintenance, or circumstances beyond our reasonable control.
9.2 To the fullest extent permitted by applicable law, pk24 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including gambling losses, regardless of whether pk24 has been advised of the possibility of such damages.
9.3 Nothing in these Terms limits pk24's liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.
10.1 pk24 is committed to promoting responsible gambling and providing tools to help users manage their gambling activity. The following tools are available to all registered users in the Account Settings section:
10.2 If you are concerned about your gambling behaviour, pk24 encourages you to review the resources available on our Responsible Gaming page and to contact professional support services without delay.
11.1 pk24 reserves the right to suspend or permanently close any user account at any time, with or without prior notice, in the event of: (a) breach of any provision of these Terms; (b) reasonable suspicion of fraudulent activity, identity fraud, or money laundering; (c) failure to complete required identity verification within a stipulated timeframe; (d) receipt of a self-exclusion request from the account holder; or (e) any other circumstances that pk24 reasonably determines warrant account restriction.
11.2 Upon closure of an account for reasons attributable to user misconduct, pk24 reserves the right to forfeit any remaining balance in the account. Where closure is at the user's own request or for operational reasons unrelated to user misconduct, any verified balance will be returned to the user via the last used payment method following standard identity verification.
12.1 These Terms and Conditions are governed by and construed in accordance with the laws applicable to pk24's operating jurisdiction as an international online entertainment platform. Nothing in these Terms is intended to constitute legal advice regarding the legality of online gambling in any specific jurisdiction.
12.2 In the event of any dispute between you and pk24, you should first contact pk24 customer support at [email protected] to attempt informal resolution. pk24 will use reasonable endeavours to resolve disputes within 14 business days of receiving a formal written complaint.
12.3 You acknowledge that it is your sole responsibility to ensure compliance with all laws applicable to you in your province, city, and jurisdiction in Pakistan before accessing and using the pk24 Platform.
pk24 reserves the right to amend, update, or replace these Terms and Conditions at any time. Revised Terms will be published on this page with an updated effective date. Where amendments are material, pk24 will endeavour to provide reasonable notice via email or in-platform notification. Your continued use of the pk24 Platform following the publication of revised Terms constitutes your acceptance of the changes. It is your responsibility to review this page periodically.
If you have any questions or concerns regarding these Terms and Conditions, or wish to submit a formal complaint, please contact the pk24 support team. English-language support is available 24 hours a day, 7 days a week.
All data transmitted to and from pk24 is protected by HTTPS encryption. Personal and financial data is stored securely and processed in compliance with applicable data protection standards. See our Privacy Policy for full details.
All pk24 casino games use independently audited RNG systems. Published RTP figures are sourced from game provider certification — not internally estimated. pk24 does not manipulate outcomes.
pk24 applies Know Your Customer verification to protect against fraud and underage access. CNIC or passport verification is required before withdrawals. All KYC data is handled through the secure in-platform portal.
Deposit limits, session reminders, cooling-off periods, and permanent self-exclusion are all available to every pk24 account holder at no cost and with no application delays for protective restrictions.
pk24 publishes deposit and withdrawal processing times and applicable limits. JazzCash and Easypaisa deposits reflect in your pk24 balance within minutes. No hidden conversion fees on PKR transactions.
The pk24 customer support team operates in English around the clock. Pakistani players from Karachi, Lahore, Islamabad, and elsewhere can reach support via in-platform chat or email at [email protected].
Reviewed the Terms and ready to get started? pk24 is open 24/7 for Pakistani players. Cricket betting, live casino, slots, and crash games — all in PKR. 18+ only.